However, if you are still unable to establish a connection to the internet, you’ll need to call your ISP and get the internet fixed. If you are able to connect to the web with PIA disconnected, then your internet is working fine and the problem is with your PIA client. Then, try connecting to the internet once again. Disconnect PIA and exit the app from your system/device entirely. You should check your internet connection to see if the problem isn’t at your end.
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You can download torrents with PIA using either its core VPN network or the SOCKS5 proxy. For instance, Netherlands is a popular server location for a safe and stable torrenting experience. In addition, if you’re aiming to download torrents, some servers will work better than others for this purpose.
This is why you should try connecting to other servers to make sure the problem is with a specific server rather than with the entire service or some other source.Īlso, connecting to servers that are physically closer to your location will result in the best performance, though PIA is generally pretty fast.
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However, some servers may go offline from time to time due to technical faults or for maintenance purposes. PIA boasts a network of 35,564 servers, which is a significant amount. Switch serversįirst of all, if you find PIA not connecting, you should try changing the server location to multiple others. Avail Exclusive Offer – $3.33/mo ! Private Internet Access Not Working on Windows? Troubleshooting Guideįollowing are some useful tips to try when you have PIA VPN not connecting: 1. If the connection is slow even when PIA is not activated, the issue is most likely your ISP.If you have tried applying the common steps when the VPN won’t connect and still can’t get it to work, a good alternative to try is PureVPN which is excellent for unblocking as well as privacy for highly inexpensive rates. Test the speed of your Internet connection. Try connecting to the Internet with PIA turned off. If the slow Private Internet Access speed issue persists, you need to move onto another possible cause. Try connecting to the Internet via a different network or a wired connection, if possible. If you are connected to Wi-Fi, the Wi-Fi hotspot may be unreliable. The first you thing you need to do is figure out if your network is causing the trouble. Other causes of slow PIA connections include: If you are experiencing a slowdown within that range, troubleshooting may not resolve your problem. Private Internet Access notes in their support pages that users may experience connection speed drops between 10% to 75% from their ISPs ideal connection speeds.
The first step in solving your slow PIA issues is to identify the cause of the problem.
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